Virtual Receptionist Services

A virtual receptionist helps small businesses handle inbound calls efficiently by greeting callers, directing them, and taking messages. This service offers a cost-effective solution to manage communications without the need for a full-time, in-house employee, freeing up your time while maintaining a professional image.

Call Handling Services

• Professional Call Answering: Ensure all calls are answered promptly and with a personalized greeting to reflect your business’s values.

• Call Routing: Redirect important calls to the correct department or team member in real-time.

• Warm Transfers: Receptionists gather information before transferring the call, allowing you to decide whether to accept or decline.

• Call Screening: Identify and filter out spam or unwanted calls to keep your lines clear for valuable client communications.

• Detailed Message Taking: Capture caller details and messages, delivered instantly via text or email to your team.

Appointment Scheduling

• Seamless Scheduling: Book appointments directly into your calendar (Google, Outlook, Calendly, etc.) based on your preferences.

• Rescheduling & Cancellations: Handle last-minute changes, rescheduling, and cancellations efficiently, reducing no-shows.

• Appointment Reminders: Send clients reminders via email or SMS to ensure they don’t miss their scheduled time.

• Multiple Calendar Management: Manage multiple calendars for different team members or departments without overlaps.

• Client Follow-ups: Reach out to customers for confirmations, feedback, and follow-up calls to ensure satisfaction and loyalty.

• CRM Integration: Update customer information and call notes directly into your CRM system to keep everything organized.

• Lead Qualification: Gather relevant details to qualify potential leads and forward only those worth pursuing.

• 24/7 Availability: Handle customer interactions round the clock, ensuring no opportunity is missed, even outside business hours.

Customer Management

About Your Virtual Receptionist

We provide professional and reliable virtual receptionist services tailored for small and medium-sized businesses, ensuring seamless client interactions with care.

Our Mission Statement

Dedicated to managing your client interactions, we specialize in call handling, appointment scheduling, and customer management, allowing you to focus on your business.

Your Virtual Receptionist has transformed our client interactions with their professionalism and efficiency. Highly recommended!

John Smith

The seamless service and personalized attention from Your Virtual Receptionist have greatly improved our business operations.

Sarah Lee

★★★★★

★★★★★

Frequently asked questions

What exactly is a virtual receptionist, and how does it benefit my business?

A virtual receptionist is a remote professional who answers calls, schedules appointments, and handles client inquiries. This service helps businesses by providing professional call management, saving time, and offering cost-effective solutions compared to hiring a full-time, in-house receptionist.

What happens after the 7-day free trial?

After the trial period, you can choose the plan that best fits your needs. If you decide our service isn't for you, no problem—there are no obligations, and you can opt-out easily.

Can I customize the way calls are handled?

Yes! We offer full customization of call scripts, greetings, and instructions. Whether you want us to ask specific questions, route calls to different team members, or handle messages a certain way, we tailor everything to fit your business needs and preferences.

How secure is my information?

We take data security very seriously. Our systems comply with industry standards, and all our receptionists are trained to handle sensitive information with complete confidentiality and professionalism.

Can you schedule appointments on my behalf?

Absolutely. Our virtual receptionists can schedule, reschedule, and manage appointments using your preferred calendar system. This ensures your business runs smoothly and that no opportunity is missed.

Can your virtual receptionists handle calls for different industries?

Yes, our receptionists are trained to work across a variety of industries, from healthcare to legal services. We adapt to your specific industry requirements, ensuring a seamless experience for your clients.

Ready to Simplify Your Business?

Select a plan that best suits your needs and let us take care of the rest. Your business deserves the best, and we’re here to help you achieve that.

Starter Plan

Great for small businesses needing essential call handling services.

• Call Handling: Up to 100 calls per month

• Professional Answering: Ensure every call is answered with professionalism

• Message Taking: We'll deliver your messages promptly via email

• Service Hours: 9 AM - 5 PM PT, Monday to Friday

Ideal for growing businesses that need more comprehensive support.

• Call Handling: Up to 200 calls per month

• Appointment Scheduling: Manage up to 5 calendars with reminders

• Client Follow-Ups: Up to 100 follow-up calls or emails per month

• CRM Integration: Keep your client data organized and up-to-date

• Service Hours: 8 AM - 6 PM PT, Monday to Friday

• Priority Support: Fast response times for any support queries

Designed for businesses that require a high level of service and availability.

• Call Handling: Up to 500 calls per month

• Comprehensive Appointment Management: Manage up to 10 calendars, including group scheduling

• Advanced Client Follow-Ups: Up to 250 follow-up calls or emails per month

• Full CRM Integration: Detailed updates and client notes directly in your CRM system

• Service Hours: 7 AM - 7 PM PT, Monday to Saturday

• 24/7 Emergency Call Handling: We’re available whenever you need us

• Dedicated Account Manager: Personalized service with a dedicated point of contact

Growth Plan

Enterprise Plan

Get in Touch

Contact us today for personalized virtual receptionist services tailored to your business needs.